Data Protection

345e Privacy Policy — How We Protect Your Data

Your privacy matters to us. This policy explains exactly what personal information 345e collects, how it is used, who it may be shared with, and what rights you have over your own data as a Pakistan player on the platform.

Last Updated: January 2026

How 345e Looks After Your Information

These cards summarise the most important aspects of our data practices. The full details are in the policy sections below.

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Encrypted Data Storage

All personal data, account credentials and PKR transaction records stored on 345e are encrypted using industry-standard protocols. Your information is never stored in plain text.

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No Data Selling

345e does not sell, rent or trade your personal information to third-party marketers. Your data is used solely to operate your account and improve your experience on the platform.

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Secure PKR Payments

JazzCash, Easypaisa, Raast and bank transfer transactions are processed through secure channels. 345e does not store full payment credentials on its own servers.

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Your Rights Matter

You have the right to access, correct or request deletion of your personal data. Submit a request through 345e support and your query will be handled promptly and professionally.

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Cookies You Control

345e uses cookies to keep your session active and understand how the platform is used. Non-essential cookies can be managed through your browser settings at any time.

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Transparent Practices

We tell you upfront what we collect and why. No hidden data practices, no vague language. If this policy changes, you will be informed before the new version takes effect.

Please read this policy carefully. By creating a 345e account or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled, please do not use 345e.

1 Overview

345e is an online gaming and sports betting platform built for players in Pakistan. When you use 345e — whether to bet on cricket, enjoy PSL markets, play slot games, deposit PKR, or simply browse the platform — certain information about you is collected and processed so that the service can function properly.

This Privacy Policy explains what data is collected, the reasons it is collected, how it is stored and protected, and what rights you have in relation to your own information. We have written this in plain, straightforward English so that it is easy to understand, not just legally compliant.

This policy applies to all users of the 345e platform regardless of how they access it — desktop browser, mobile browser, or any other method. It covers data collected during registration, while using the platform, and through any communications you have with the 345e support team.

Scope: This policy covers data processed by 345e in connection with the platform at 345e.onl. All PKR currency references and payment method references (JazzCash, Easypaisa, Raast, bank transfer) relate to services available to Pakistan-based users.

2 What We Collect

345e collects personal information in the following categories:

Registration Information

When you create a 345e account, you are asked to provide:

  • Full name
  • Date of birth (to verify that you are 18 or older)
  • Email address
  • Mobile phone number
  • Preferred payment method

Identity Verification Documents

When you request a withdrawal or when 345e's systems flag an account for verification, you may be asked to provide a copy of a government-issued ID such as a CNIC or passport. This is used solely to confirm your identity and is stored securely.

Transaction Data

Every deposit and withdrawal you make on 345e is recorded. This includes the amount, the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), the date and time, and the transaction reference number.

Platform Usage Data

345e automatically collects information about how you interact with the platform, including:

  • Pages visited and time spent on each section
  • Games played, bets placed, and betting markets accessed
  • Device type, browser version and operating system
  • IP address and approximate location (city/region level)
  • Referral source (how you arrived at 345e)

This usage data helps 345e understand how players use the platform and where improvements can be made. It is not used to build advertising profiles or sold to third parties.

Communications

If you contact 345e support via live chat or email, the contents of those communications — including your name, account details and the nature of your query — are stored so that support staff can assist you effectively and maintain a record of resolved issues.

3 How We Use Your Data

The personal information 345e collects is used for the following purposes:

Purpose Data Used
Account creation and management Name, email, phone, date of birth
Identity verification Name, date of birth, CNIC/passport copy
Processing PKR deposits and withdrawals Payment method details, transaction records
Fraud prevention and security monitoring IP address, device data, transaction patterns
Platform improvement and analytics Usage data, browsing behaviour (anonymised)
Customer support Account details, communication history
Responsible gaming tools Betting history, deposit and session data
Sending account-related notifications Email address, phone number

345e does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Fraud detection systems may flag accounts for manual review, but final decisions are made by staff.

Marketing Communications: If you have opted in to receive promotional messages from 345e, you may receive notifications about bonuses, new games and special offers. You can opt out of marketing communications at any time through your account settings or by contacting support.

4 Payment Data

When you deposit or withdraw PKR on 345e using JazzCash, Easypaisa, Raast, bank transfer, debit/credit card or a supported mobile wallet, your payment details are handled with the highest level of care.

What Is Stored

345e records transaction references, amounts, timestamps and payment method types for every transaction. This information is necessary to process payments, resolve disputes and maintain accurate account records.

What Is Not Stored

345e does not store full card numbers, CVV codes, JazzCash PINs, Easypaisa PINs or internet banking passwords. Full payment credentials are processed directly by the payment provider and are not passed to or retained by 345e.

Third-Party Payment Processors

To complete PKR transactions, 345e works with payment processing partners. These partners receive only the minimum data required to complete a transaction and are contractually required to handle it securely and in accordance with their own privacy policies.

Important: Always ensure that payment accounts (JazzCash, Easypaisa, bank account) used for 345e deposits and withdrawals are registered in your own name. Third-party payments are not permitted and will trigger a verification review.

5 Sharing Your Data

345e does not sell, rent or trade your personal data. Your information is only shared in the following limited circumstances:

Payment Processors

Transaction data is shared with payment partners (such as JazzCash and Easypaisa processing networks) solely to complete your deposit or withdrawal. These providers are bound by their own data protection obligations.

Identity Verification Services

Where 345e uses a third-party service to assist with identity verification (such as document checking), your provided documents may be processed by that service. Only the minimum necessary information is shared.

Legal and Compliance Requirements

345e may be required to disclose personal data in response to a lawful request from a relevant authority. In such cases, 345e will share only the specific information requested and will notify the affected user where legally permitted to do so.

Fraud Prevention

Where there is a reasonable suspicion of fraud, money laundering or other criminal activity, 345e may share relevant account and transaction data with appropriate parties as part of an investigation. Player safety and platform integrity take priority in such situations.

Outside of these circumstances, your data stays within 345e and is not distributed to any external party for commercial or marketing purposes.

6 Cookies

345e uses cookies — small text files stored in your browser — to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies used:

Cookie Type Purpose Essential?
Session Cookies Keep you logged in during your visit Yes
Security Cookies Help detect and prevent fraudulent activity Yes
Preference Cookies Remember your language and display settings Optional
Analytics Cookies Understand which pages and features are most used Optional

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 345e platform, including your ability to stay logged in.

7 Data Retention

345e retains your personal data for as long as your account is active and for a reasonable period afterwards. The specific retention periods depend on the type of data:

  • Account information — retained for the lifetime of your account plus a period after closure to allow for any outstanding disputes or legal obligations to be resolved.
  • Transaction records — retained for a minimum period as required for financial record-keeping purposes.
  • Identity verification documents — retained for the period required by applicable verification obligations and then securely deleted.
  • Support communications — retained for a reasonable period to maintain a history of resolved queries and to assist with any future contact.
  • Usage and analytics data — typically retained in anonymised or aggregated form and not linked back to individual accounts after a set period.

When data is no longer required and the relevant retention period has elapsed, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Security Measures

Keeping your data safe is a top priority for 345e. The platform implements a range of technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

  • All data transmitted between your device and 345e is encrypted using TLS (Transport Layer Security).
  • Account passwords are stored in hashed form — 345e staff cannot see your actual password.
  • Access to personal data within 345e is restricted to staff who genuinely need it to do their jobs.
  • Systems are monitored for unusual activity patterns that could indicate a security incident.
  • Payment data is handled through secure, PCI-compliant processing channels.

Despite these measures, no internet-based platform can guarantee 100% security. You also have a responsibility to keep your own account secure — use a strong, unique password and do not share your login credentials with anyone.

Security Tip: If you suspect that your 345e account has been accessed without your permission, contact support immediately so that your account can be secured and the incident investigated.

9 Your Rights

As a 345e user, you have rights in relation to the personal data we hold about you. These rights can be exercised by contacting 345e support at any time.

Right to Access

Request a copy of the personal data 345e holds about you and how it is being used.

Right to Correction

Ask 345e to correct any inaccurate or incomplete personal information on your account.

Right to Deletion

Request that your personal data be deleted, subject to any legal retention obligations 345e must comply with.

Right to Object

Object to your data being used for marketing communications or non-essential processing purposes.

Right to Portability

Request your personal data in a structured, commonly used format so you can take it elsewhere if needed.

Right to Restrict Processing

Ask 345e to limit how your data is processed in certain circumstances while a query is being resolved.

To exercise any of these rights, contact 345e support with your request. You will be asked to verify your identity before any action is taken. 345e will respond to all data rights requests within a reasonable timeframe.

10 Minors

345e is strictly an adults-only platform. Users must be 18 years of age or older to register, deposit or play. 345e does not knowingly collect personal data from individuals under the age of 18.

If 345e becomes aware that a minor has registered an account or provided personal data through the platform, that account will be closed immediately, all associated data will be deleted, and any deposits or winnings will be voided in line with the platform's Terms and Conditions.

If you are a parent or guardian and believe a minor has registered on 345e, please contact support immediately so the account can be investigated and closed. We take the protection of minors very seriously and act promptly on all such reports.

11 Third-Party Services

The 345e platform may include functionality powered by third-party service providers — for example, payment processing partners for JazzCash, Easypaisa and Raast transactions, analytics tools used to understand platform performance, and identity verification services. These third parties operate under their own privacy policies and data handling practices.

345e selects third-party partners carefully and requires them to handle any shared data responsibly and in accordance with applicable data protection standards. However, 345e is not responsible for the privacy practices of third-party services beyond its direct control.

This policy does not cover any external websites or services that may be linked to from 345e. If you follow a link to another site, that site's own privacy policy applies to your use of it.

12 Policy Changes

345e may update this Privacy Policy from time to time to reflect changes to the platform, the way data is processed, or applicable data protection requirements. When changes are made, the updated policy will be published on this page with a revised Last Updated date at the top.

Where changes are significant, 345e will make reasonable efforts to notify registered players through email or an in-platform notification before the new policy takes effect. However, it is your responsibility to review this page periodically. Continued use of 345e after a policy update constitutes acceptance of the revised terms.

If you have concerns about any update to this policy, please contact support or, if you do not agree with the revised terms, close your account before the new policy takes effect.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information is being handled, you can reach 345e through the following channels:

  • Live Chat: Available 24/7 directly on the 345e platform — the fastest way to get a response.
  • Email: [email protected] — for detailed queries, include your registered username and a clear description of your request.

345e will acknowledge all privacy-related requests promptly and aim to resolve them as quickly as possible. For data rights requests, you will be asked to verify your identity before any action is taken on your account or data.

You can also find answers to common account and platform questions on the FAQ page, or review the full platform rules in the Terms and Conditions.

Privacy Contact: [email protected]  |  Response time: typically within a few hours. For urgent matters, please use live chat on the platform.

Related Policies:

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Create your free account today and enjoy cricket betting, PSL markets, slot games and fast PKR payouts — with your privacy protected every step of the way.